Taddle Creek Family Health Team (TC FHT) is committed to responding to complaints about TC FHT services, provided by TC FHT staff, in a timely and respectful way. Policy & Procedure 1.01 Patient and Other Stakeholder Complaints (see below) outlines TC FHT's internal complaint procedure for TC FHT staff. This procedure does not apply to TC Physicians. Complainants, wishing to make a complaint about TC Physicians, are directed to Policy & Procedure 3.02 Complaints & Allegations Against Regulated Professions (see below).
Policy & Procedure 1.02 Complaints & Allegations Against Regulated Professions outlines the procedure for complainants wanting to make a complaint with the health professionals regulated health professions college.